Refund & Cancellation Policy
This policy applies to paid services engaged with Riverbird unless a signed proposal or contract states otherwise.
Cancellations
You may request cancellation of an engagement in writing to info@riverbird.in. Work completed up to the cancellation date remains billable per the agreed statement of work.
Refunds
Refunds are considered for unused prepaid amounts or where deliverables were not provided as agreed. Marketing spend already deployed to third-party platforms (ads, domains, licenses) is generally non-refundable.
Timeline
Approved refunds are processed within 7–14 business days to the original payment method, subject to banking timelines.
Disputes
Contact us first at +91 99949 67655 or info@riverbird.in so we can resolve concerns promptly.